Privacy Policy

Last Updated: June 25, 2026

Urine Trouble ("we," "us," or "our") operates this website and online store, including all related information, content, products, and services available at www.saveyourgrass.com (the "Services"). Our store is powered by Shopify, which enables us to provide our products and services to you.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, communicate with us, or otherwise use our Services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Billing and shipping addresses

• Payment and transaction information

• Information submitted through contact forms or customer support requests

• Account information, if you create an account with us

We may also automatically collect certain information, including:

• IP address

• Browser and device information

• Pages viewed and time spent on our website

• Referral sources

• Cart activity and purchasing behavior

• General geographic location (city, region, or country)

• Information collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Process payments and provide shipping updates

• Respond to inquiries and customer service requests

• Provide information about our products and promotions

• Improve our website, products, and customer experience

• Analyze website performance and visitor behavior

• Prevent fraud and maintain website security

• Comply with legal obligations and enforce our policies

3. Marketing and Advertising

We may use your information for marketing and promotional purposes, including:

• Sending emails, text messages, or other communications regarding our products and promotions

• Delivering targeted or personalized advertisements on platforms such as Facebook and Instagram

• Measuring the performance of our advertising campaigns

• Creating custom and lookalike audiences for advertising, where permitted by law

• Remarketing to website visitors who have interacted with our Services

By submitting your information through our website or advertising forms, you consent to receiving communications from us and to the use of your information for marketing and remarketing purposes as described in this policy.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

4. Cookies, Analytics, and Tracking Technologies

Our website uses cookies and similar technologies, including tools such as:

• Shopify cookies

• Google Analytics

• Meta (Facebook) Pixel

• Advertising and analytics technologies provided by third parties

These technologies help us:

• Understand how visitors use our website

• Remember customer preferences

• Improve website performance

• Measure advertising effectiveness

• Deliver relevant advertisements

Meta and other advertising partners may collect or receive information from our website and use that information to provide measurement services and targeted advertising.

You can learn more about Meta's privacy practices and adjust your advertising preferences at:
https://www.facebook.com/privacy/center

You can also manage cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information.

However, we may share information with trusted third parties when necessary to operate our business, including:

• Shopify and its service providers

• Payment processors

• Shipping and fulfillment providers

• Website hosting providers

• Email and communication providers

• Analytics providers

• Advertising partners, including Meta and Google

• Professional advisors, insurers, and legal representatives when necessary

• Government authorities when required by law

These providers are contractually or legally obligated to protect your information and use it only for authorized purposes.

6. Shopify Hosting and Third-Party Services

Our store is hosted by Shopify. Information you provide may be collected, processed, and stored by Shopify and its service providers to facilitate website functionality, payment processing, order fulfillment, analytics, and related services.

To learn more about Shopify's privacy practices, please visit:
https://privacy.shopify.com

7. Data Security and Retention

We take reasonable measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

• Provide our Services

• Maintain business records

• Fulfill legal obligations

• Resolve disputes

• Enforce our agreements

8. Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us, and we will take reasonable steps to remove the information.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request a copy of your information

• Opt out of targeted advertising or certain information sharing activities

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below.

We will not discriminate against you for exercising any privacy rights available under applicable law.

10. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including the United States.

By using our Services, you acknowledge that your information may be transferred internationally and processed in accordance with this Privacy Policy and applicable law.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Urine Trouble
695 24 1/2 Avenue
Cumberland, WI 54829
Email: pinemediawi@gmail.com
Phone: (715) 205-8167