Shipping policy
Shipping Policy
Last Updated: June 25, 2026
Thank you for shopping with Urine Trouble!
Processing Time
Orders are typically processed within 1–3 business days after your order is placed. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Rates
We currently offer FREE standard shipping within the United States.
Delivery Estimates
Most orders arrive within 3–7 business days after shipment. Delivery times are estimates and are not guaranteed.
Order Tracking
If tracking information is available, you will receive a shipping confirmation email with tracking details once your order has shipped.
Incorrect Shipping Information
Please ensure your shipping address is accurate when placing your order. Urine Trouble is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.
Delays
While we do our best to get your order to you quickly, we are not responsible for shipping delays caused by carriers, weather conditions, holidays, or other circumstances outside of our control.
Damaged or Missing Orders
If your order arrives damaged or if you believe your package has been lost, please contact us within 14 days of the expected delivery date at pinemediawi@gmail.com so we can assist you.
Contact Us
Urine Trouble
695 24 1/2 Avenue
Cumberland, WI 54829
Email: pinemediawi@gmail.com
Phone: (715) 205-8167