Terms of Service

Last Updated: June 25, 2026

Welcome to Urine Trouble. These Terms of Service ("Terms") govern your use of our website, www.saveyourgrass.com, and the purchase of products from our online store.

By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use our Services and make purchases.

2. Products and Orders

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not guarantee that all information on our website is complete, current, or error-free.

We reserve the right to:

• Limit quantities purchased

• Refuse or cancel any order

• Correct pricing errors

• Modify or discontinue products without notice

If we cancel an order after payment has been processed, we will issue a refund for the amount paid.

3. Pricing and Payments

All prices are listed in U.S. Dollars (USD).

By placing an order, you represent that:

• You are authorized to use the payment method provided.

• The payment information you provide is accurate and complete.

• You agree to pay all applicable charges, taxes, and fees associated with your purchase.

Payments are securely processed through third-party payment providers. We do not store your full payment card information.

4. Shipping

We currently offer free shipping within the United States unless otherwise stated.

Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather events, incorrect shipping information, or circumstances beyond our control.

Risk of loss and title for purchased products pass to you upon delivery to the shipping carrier.

5. Refunds and Returns

Due to the nature of our product, we do not accept returns.

Let's be honest—returning used rocks would be a little odd.

If your order arrives damaged, incorrect, or has another issue, please contact us within 14 days of delivery at pinemediawi@gmail.com. We may, at our sole discretion, offer a replacement or refund on a case-by-case basis.

6. Product Disclaimer

Urine Trouble products are intended to help reduce lawn discoloration associated with dog urine. Results may vary depending on factors such as dog breed, diet, water consumption, lawn type, soil conditions, weather, and product usage.

We do not guarantee specific results, and individual experiences may vary.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition in animals.

Always supervise your pet's use of any product and discontinue use if you have concerns.

7. Intellectual Property

All content on this website, including text, graphics, logos, product images, videos, designs, and branding, is the property of Urine Trouble and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without our prior written permission.

8. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes;

• Attempt to gain unauthorized access to our systems;

• Interfere with website functionality;

• Introduce viruses or malicious code;

• Use our content or trademarks without permission.

9. Limitation of Liability

To the fullest extent permitted by law, Urine Trouble and its owners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services or products.

Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the applicable product.

10. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

We do not warrant that:

• The website will be uninterrupted or error-free;

• The website will always be secure;

• The products will meet every customer's expectations or produce specific results.

11. Indemnification

You agree to indemnify and hold harmless Urine Trouble and its owners, employees, affiliates, and service providers from any claims, damages, losses, liabilities, and expenses arising from your misuse of the Services or violation of these Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Wisconsin, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Wisconsin.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Any changes will become effective immediately upon posting to this website.

Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

14. Contact Information

Urine Trouble
695 24 1/2 Avenue
Cumberland, WI 54829
Email: pinemediawi@gmail.com
Phone: (715) 205-8167